Contact
Connect with Solid Spare
Need help choosing a part, checking an order, or arranging a return? Our team is here to help. Solid Spare operates online, and our facilities are not open to the public.
How can we help?
Send your question using the form below. If you have an order number, please include it in your message so we can find your purchase more quickly. For a product or warranty question, add the part number and a short description of the issue.
We aim to reply within 1 business day, Monday through Friday excluding public holidays. Please check that your email address is correct; a phone number is optional.
For a privacy request, write “Privacy request” in your message. You do not need an order number. Please do not include passwords, full payment-card details, or sensitive identity documents.
Business details
Solid Spare (Resilico LLC)
418 Broadway, STE R
Albany, NY 12207
Business hours: Monday through Friday, 9:00–16:00.
Phone: (716) 203-2276 (text only).
Public access is not permitted.