Track Your Order

Where is my order?

To track your shipment, locate the tracking number in your shipping confirmation email, then click the link for your carrier below. You'll need your order number (e.g. #1001) and the email address used at checkout.

Check Your Order Status

For a quick overview of your order, use the link in your shipping confirmation email, or visit your order status page directly using the link Shopify sends when your order ships.

Track by Carrier

Once you have your tracking number from your shipping confirmation email, use the appropriate link below:

Frequently Asked Questions

How long does shipping take?
Most orders are fulfilled within 1–2 business days. Delivery times vary by carrier and destination.

My tracking number isn't working yet.
It can take up to 24 hours after your shipping confirmation email for tracking to activate. Please check again shortly.

I haven't received a shipping confirmation email.
Check your spam or junk folder. If it's not there, contact us with your order number and we'll look into it.

My package shows delivered but I haven't received it.
Check with neighbours or your building's mailroom. If it's still missing after 24 hours, please contact us and we'll help resolve it.

Need more help? Contact our support team — we're happy to assist.